When I train new supervisors and directors we always spend a fair share of time talking about how to create a successful culture where fresh, creative, and productive ideas flourish. Everybody wants to work in such an environment. Unfortunately, what I frequently hear at many of those same workshops is that these same managers / supervisors currently work in a setting that doesn’t in any way resemble such a successful culture.
In a prior blog Management – Einstein Style I discussed specific actions that leaders can take to help change their work environment. Now, several months later, after speaking with many school transportation professionals, I realize that what might be perceived of as a failure by an individual really demonstrates a weakness in the culture of the organization. Sure, a culture is built by individual actions but it is also built upon systems. That is, effective systems can bias the organization towards transparency or towards secrecy. If you’re in the pupil transportation business it would be beneficial to have processes that support openness. If you’re in the spy business perhaps you’d be better off with clandestine operations.