Albert Einstein was perhaps the greatest thinker of the last century. Although he was very intelligent, he credited his successful theories not to his intelligence, but to “curiosity, concentration, perseverance, and self-criticism.” It is this last characteristic which, in my opinion, separated him from other great thinkers. It is also the attribute of self-criticism which separates great managers from the not-so-great. Read the rest of this entry
I too read/heard/watched the media “uproar” about the deplorable behavior of Rutgers’ basketball coach Mike Rice. I also watched and noticed the relatively little bad press the university received about the issue. In a set of circumstances reminiscent of the recent Penn State child abuse scandal, the university appears to have been well aware of the circumstances. However, like Penn State, for a myriad of reasons – not all of which we have heard yet – the university took no appreciable action until the viral video displaying Rice’s truly abusive behavior left them with no choice.
Organizational tendencies like this one are not just prevalent in universities or giant corporations. They permeate the very establishments we work in or do business with every day. In our own organizations how frequently do we deny, ignore, rationalize, or even cover up inappropriate behavior rather than confronting it and addressing it? If you’re in the student transportation business you know that school site or department that is definitely not doing things right. It’s not your job to fix it, but you’re certain that if it were, you’d address the pattern of not taking action on problems. Read the rest of this entry